Covid-19 Update: All social distancing measures are still adhered to on-site with adequate PPE

Privacy Policy

This Privacy Policy applies to the use of our website (collectively referred to as the “Website” or “Service”), which is owned by Top Quality Cleaners Ltd. Unit 10, Challenge Business Park, Challenge Cl, Coventry CV1 5JG. By using the Website, you signify your agreement to all of the terms of this Privacy Policy.

We are committed to ensuring that your privacy is protected. This Privacy Policy lets you know what information we may collect from you, how we collect it, how we use it and with whom we share it. This policy was last updated on 16th May 2020 in line with GDPR requirements.This policy can change from time to time, and such changes will be reflected by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you continue to use the Website after we have made any changes to the Privacy Policy, then your continued use of the Website will serve as your permission for your Personal Information to be used under the terms of the revised Privacy Policy.This Privacy Policy forms part of our Service Terms and Conditions.


“Personal Information” as used in this Privacy Policy means information that identifies a particular individual or company, such as (but not limited to) full name, mailing address, email address, and telephone number. Information That You Provide Us: When you visit certain sections of the Website, we may ask you to provide us with specific information, including (but not limited to):
• contact information, such as your name, mailing address, phone number and email address;

Site Usage Information:

We may receive and store certain types of Internet usage information whenever you visit the Website, such as your landing page, order of pages viewed, your IP address, the type of browser making the request, the preceding page view and other such non-personal information.


Contact us:
When you contact us for products or services through the Website, you must complete a registration form and provide personally identifiable information. Emails, Surveys and Support Queries:
You may provide personal or other information when you answer questionnaires, surveys, enter competitions or provide information during a support enquiry about you and/or your organisation. Cookies:
As with many websites, our Websites uses a technology called “Cookies”. Cookies automatically identify your browser to the Website whenever your computer is used the visit the Website. Accepting cookies enables you, among other things, to personalise your experience on the Website. If you do not want information collected through the use of cookies, your browser should contain an option that allows you to disable or delete cookie data at any time. Some areas of the Website, however, may not provide you with a personalised experience if you have disabled the use of cookies. The cookies are not tied to Personal Information. Transaction Information:
When using Top Quality Cleaners Ltd. to provide services, you will be required to provide certain information, including contact information. We will use this information to complete the transaction that you have requested.


As applicable, the information you provide may be used to (this list is not exhaustive):
• Enable us to arrange payment for services via our accounting program
• Contact you about the Website or updates to the Website;
• Contact you relating to updates to services we offer and special offers;
• Confirm or fulfil an order you have made;
• Send you print or electronic publications about Top Quality Cleaners Ltd;
• Monitor and track your use of our products and services;
• Monitor your compliance with the Terms and Conditions;
• Maintain website security;
• Enhance navigation

By using our Service, You consent to Your personal information being collected, held and used for the purposes described in this Policy.


We will not share your Personal Information with unrelated third parties or for any external marketing purposes.


Top Quality Cleaners Ltd sends information relating to our Website and services to You via email. You can opt out of receiving these at any time by following the unsubscribe instructions contained in the marketing communication or contacting us directly by sending your request to You also have the right to:
• Request details of personal information which we hold about you, which we will supply on verification of your identity. If you believe that any information we are holding on you is incorrect or incomplete, you can request for it to be changed via email and we will promptly correct any information found to be incorrect within 30 days.;
• Object to our continued processing of your personal data;
You can exercise these rights at any time by sending an email to
Top Quality Cleaners Ltd. will process Your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet Your request, we will let you know why.


In the event that Top Quality Cleaners Ltd. sells all or part of its business, we may transfer your Personal Information as part of the sale.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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